NSW Police CAD

[panrid67]

Hi All,

I know the NSW Police have now apparently implemented mobileCAD which allows car crews to acknowledge and call off and on at jobs over their MDT and for VKG to allocate jobs directly to car crews via their MDTs. It also allows VKG to determine the location of car crews. Does anyone know why VKG are still dispatching jobs the old way and car crews are still manually calling off and on at jobs? I know one of the highway cars had marked themselves off at a vehicle stop via CAD but it doesn't appear to be in frequent use. Neither does the Automatic Vehicle Location feature as cars are often still asked for their location. Just curious as to why it appears they aren't making use of this fancy new system they have.

[rochedalescan]

Maybe it hasn't been rolled out to all of the cars ? or the more serious jobs with sensitive information are the jobs being dispatched over MDT

[matthewn1983]

Probably because its quicker and more accurate in an urgent situation just to ask over the radio, rather then load a screen only to find out the last updated position was 30mins ago.

[SteveNSWP]

Hey mate, I am a Police officer in NSW and we were the first Command to get Mobile CAD. We had to trial the finial version and iron out flaws before state wide roll out.

When it first rolled out, jobs would appear only on CAD, and cars would pick then up by pushing the ackwoledge button on CAD. All P1 and P2 jobs were to be broadcasted as per usual. This created a problem as when you were in teh station, unless you had your eyes glued to CAD, you had no idea what jobs were going. Unmarked cars used for pro-active work don't have mobileCAD, so you could have an unmarked in an area, but a car from greater distance would be sent without the unmarked unit realising that there was a job. A few flaws regarding this issue popped up, so it was agreed jobs would be called as is, so cars without MDTs and officer's on cars that were in the station could hear what was going.

Why we are still manually calling on/off is that we also saw a problem with not knowing where our mates where. When an urgent call is put out we had no idea where our other cars were. So as a result we ruled that we would always call off/on at priority jobs, jobs that were potentially dangerous, or when the radio was not busy. When radio is flat out, we just use CAD, but when its not so busy, we prefer the old way so other cars know where we are.

Finally AVL still has its kinks to be ironed out and is not always 100 per cent accurate. Most operators on busy channels will use it when the supervisor calls for a car crews location, radio looks it up and tells them, however one of our cars was GPS'd to the station for three months and would not update, so they will sometimes ask the car, as there AVL can be wrong. Until the bugs are ironed out, you will probably still here them asking for car crews locations. If its a busy radio channel like mine, they typically just look at the map and work it out themselves. Different on every radio channel.

Hope that helps!

Steve.

[Newy1234]

Steve

Thanks for that insight.

[panrid67]

Thanks Steve for the info.

Sounds like it will be a good system if it ever starts working fully.