GM338 software problem

[GME Man]

Hello everyone, the software I use for my Motorola GM338 uhf will not read the radio. The version of CPS is R06.12.02 which has been working fine for months but all of a sudden it will not read my radio, even when I click read radio and check that the com port is correct. I am probably doing one simple thing wrong but if anyone has had this problem before can you please let me know.

Cheers

[Phantom]

Cable problems? Driver problems?

[GME Man]

Don't think there are any cable or driver problems as I have double checked and I have also tried it on a friends pc, which worked properly because it's a genuine cable. I will keep having a muck around with it and hopefully get this issue solved.

Thanks


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[alinco21]

So if you pull out the comm plug from the computer in the port section it also disappears from there?
you push it back in and port 5 ect.... appears.
make sure that in the com port section of the M program you have selected the right port.
you need to go direct into the program to find this.

[GME Man]

Yes I have double checked this but like I said in the first post, I am probably just doing one simple thing wrong

[alinco21]

remove the program and all trace of it in the Common files. then reinstall it, might work.

[Vkfour]

One thing about these sorts of things, sometimes the leads will only work if they are plugged into the USB port that was used when the driver was installed.